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Orchestrating RPA Bots with BPMN
...wants to apply for a personal loan. The customer initiates the process by using their mobile app, which is driven by a BPMN-based orchestration system. Customer data is also collected...
Using Automation to De-Risk the Onboarding Process in KYC
...larger holding company. With the right automation steps in place, you can unite various profiles under a single customer name and eliminate this common confusion. Risk assessment Using customer-provided documentation...
Modeling Processes and Workflows by Business Rules
...case, the workflow knows to follow the “Unqualified” path and notify the customer that the bank has declined their application. How business rules can influence customer service decisions Luxury hotel...
The Top 11 Workflow Software Solutions for BPM in 2022
...management, customer onboarding, employee onboarding, and customer service. The goal of workflow software for business process management is to help you streamline your company’s internal operations to run more smoothly,...
How timely responses to student requests impact student engagement
...We moved into a valuable discussion about what it means to serve a stellar customer experience in higher ed. What is the customer experience in higher ed? In simple terms,...
How Banks Can Leverage Artificial Intelligence
...reduce costs, improve their customer service, and better manage their risks. Here are a few ways that banks can use AI to achieve these goals: Fraud detection Personalized customer service...
What is process excellence?
...creating customer value and achieving long-term organizational objectives. All three approaches are essential to achieving organizational excellence and creating a competitive advantage. How process excellence relates to operational excellence and...
Most Common IT Workflow Solutions
...from start to finish. In addition, organizations may use automation technologies to address various issues, including customer service, performance management, and information technology security. While some IT teams focus on...
Four steps financial institutions should take to successfully automate contract remediation
...results in significant cost savings. Manual efforts can be reduced up to 70% depending on the existing level of digitization and maturity level of digital contract (lifecycle) management within companies....
Top 10 Business Process Automation (BPA) Tools
...Scalability Customizability Robust Analytics and Reporting Strong Customer Support Security Features Business Process Management (BPM) vs BPA While both Business Process Management (BPM) and Business Process Automation (BPA) aim to...
4 Key Steps to Developing a Composable Enterprise
...Most organizations today understand the significance of digital transformation. Yet, many are still contemplating a digital-first approach. Instead of working across the entire digital lifecycle, many businesses are stuck in...
Higher Education
Educational institutions face a unique set of process challenges today that can be greatly improved using an educational process automation solution such as ProcessMaker. Educational Institutions have the need to...
Top 10 Appian Alternatives and Competitors
...address every phase of the process lifecycle, Bizagi simplifies even the most complex workflows, boosting overall efficiency. What sets Bizagi apart from competitors such as Pega, Appian, and Camunda is...
Benefits of Finance Process Automation
...being proactive rather than reactive. Learn how Iris Neofinanciera replaced legacy systems and processes with AI-powered automation that resulted in faster loan execution and overall customer satisfaction. Read the success...
What are process digital twins and how do they relate to process mining?
...product lifecycle. Sensor data is crucial for transmitting real-time information from physical objects to their digital counterparts, enabling insights into performance, diagnostics, and optimization processes. What is process mining? Process...
Process Orchestration Is Higher Ed’s Missing Layer
...software systems. While universities have invested in powerful solutions like Student Information Systems (SIS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) platforms, many still face a critical problem:...
Top Intelligent Automation Tools and Software
...is offered as part of a cloud-based platform for transforming business processes in areas such as customer experience (CX). Apromore Apromore is a process mining solution with deep links to...
Six core finance processes that can be improved with process intelligence
...optimizing finance processes by identifying bottlenecks, ensuring compliance, and accelerating the discovery-to-automation lifecycle. How business process optimization benefits six core finance processes Purchasing Process intelligence software breathes new life into...
What is business process analysis?
...identify opportunities for automation and create value for customers. Furthermore, process analysis can be used to identify risks and compliance issues, improve customer service, and ensure compliance with regulations. What...
Ethical Considerations of Agentic AI
...access to substantial data to function effectively. This creates inherent privacy concerns that must be addressed proactively. Essential considerations: How is customer and employee data protected when processed by AI...
The Implications of Turning Business Users into Citizen Developers
...product and service lifecycle is extremely quick. The minute we get used to new technology, or application, a new iteration has been developed. Just consider the wide acceptance of platforms...
ProcessMaker Named 2019 Ellucian Partner Award Winner
...and services offerings around the globe. Ellucian’s comprehensive partner community covers solutions and services that touch all aspects of the student lifecycle, curriculum management, human resources, finance, and many more...