Better internal communication, more competitive margins
Keep customers for life by streamlining operations, enhancing customer service, and improving overall efficiency
Automate billing and payment management
Automate the entire billing process, from invoice generation to payment collection, reducing errors and enhancing your organization’s cash flow
Monitor revenue assurance
Monitor and analyze revenue streams by product, program, or location to capture accurate billing and prevent revenue leakage.
Improve
customer loyalty
Personalize any retention offer, in any channel, at any time. Let customers help themselves by submitting forms for assistance, rebates, or other offers.
Commonly Automated Tech and Telecom Workflows
IT Services
Request
New Line
Creation Request
SAP Integrated Purchase Request
Vacation
Request
Additional Services Request
Virtual Voucher Request
Bandwidth Increase Request
Register Damaged Equipment
Subscriber Management
Leverage a comprehensive workflow platform connected to your CRM allows for keeping a complete history of all customer interactions in one place.
Sales Management
Easily automate the whole sales and order process with ProcessMaker for tech and telecom companies.
Network Management
Leverage our solution for telecoms and tech companies to increase revenue from existing and new networks, services and applications.
Telefonica Case Study
Telefónica CAM, the largest mobile telecommunications market leader in Panama and Nicaragua, improves its customer experience by increasing operational efficiency and accountability using ProcessMaker.
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Discover how leading organizations utilize ProcessMaker to streamline their operations through process automation.