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Orchestrer les Bots de l'APR avec le BPMN
...wants to apply for a personal loan. The customer initiates the process by using their mobile app, which is driven by a BPMN-based orchestration system. Customer data is also collected...

Utiliser l'automatisation pour réduire les risques du processus d'embarquement dans KYC
...larger holding company. With the right automation steps in place, you can unite various profiles under a single customer name and eliminate this common confusion. Risk assessment Using customer-provided documentation...

Modélisation des processus et des flux de travail par des règles métier
...cas, le flux de travail sait qu'il doit suivre le chemin "Non qualifié" et informer le client que la banque a refusé sa demande. Comment les règles de gestion peuvent influencer les décisions en matière de service à la clientèle...

Les 11 meilleures solutions logicielles de workflow pour le BPM en 2022
...management, customer onboarding, employee onboarding, and customer service. The goal of workflow software for business process management is to help you streamline your company’s internal operations to run more smoothly,...

L'impact des réponses rapides aux demandes des étudiants sur leur engagement
...Nous avons entamé une discussion intéressante sur ce que signifie offrir une expérience client exceptionnelle dans l'enseignement supérieur. Qu'est-ce que l'expérience client dans l'enseignement supérieur ? En termes simples,...

Comment les banques peuvent tirer parti de l'intelligence artificielle
...reduce costs, improve their customer service, and better manage their risks. Here are a few ways that banks can use AI to achieve these goals: Fraud detection Personalized customer service...

Qu'est-ce que l'excellence des processus ?
...creating customer value and achieving long-term organizational objectives. All three approaches are essential to achieving organizational excellence and creating a competitive advantage. How process excellence relates to operational excellence and...

Solutions de flux de travail informatique les plus courantes
...from start to finish. In addition, organizations may use automation technologies to address various issues, including customer service, performance management, and information technology security. While some IT teams focus on...

Quatre étapes à suivre par les institutions financières pour réussir à automatiser l'assainissement des contrats
...results in significant cost savings. Manual efforts can be reduced up to 70% depending on the existing level of digitization and maturity level of digital contract (lifecycle) management within companies....

Les 10 meilleurs outils d'automatisation des processus d'affaires (BPA)
...Scalability Customizability Robust Analytics and Reporting Strong Customer Support Security Features Business Process Management (BPM) vs BPA While both Business Process Management (BPM) and Business Process Automation (BPA) aim to...

4 étapes clés pour développer une entreprise composable
...Most organizations today understand the significance of digital transformation. Yet, many are still contemplating a digital-first approach. Instead of working across the entire digital lifecycle, many businesses are stuck in...

Enseignement supérieur
Les établissements d'enseignement sont aujourd'hui confrontés à un ensemble unique de défis en matière de processus qui peuvent être grandement améliorés grâce à une solution d'automatisation des processus éducatifs telle que ProcessMaker. Les établissements d'enseignement ont besoin de...

Les 10 meilleures alternatives et concurrents d'Appian
...address every phase of the process lifecycle, Bizagi simplifies even the most complex workflows, boosting overall efficiency. What sets Bizagi apart from competitors such as Pega, Appian, and Camunda is...

Avantages de l'automatisation des processus financiers
...being proactive rather than reactive. Learn how Iris Neofinanciera replaced legacy systems and processes with AI-powered automation that resulted in faster loan execution and overall customer satisfaction. Read the success...

Qu’est-ce qu’un jumeau numérique de processus et quel est son lien avec le Process Mining ?
...product lifecycle. Sensor data is crucial for transmitting real-time information from physical objects to their digital counterparts, enabling insights into performance, diagnostics, and optimization processes. What is process mining? Process...

Process Orchestration Is Higher Ed’s Missing Layer
...software systems. While universities have invested in powerful solutions like Student Information Systems (SIS), Learning Management Systems (LMS), and Customer Relationship Management (CRM) platforms, many still face a critical problem:...

Principaux outils et logiciels d'automatisation intelligente
...is offered as part of a cloud-based platform for transforming business processes in areas such as customer experience (CX). Apromore Apromore is a process mining solution with deep links to...

Six processus financiers de base qui peuvent être améliorés grâce à l'intelligence des processus
...optimizing finance processes by identifying bottlenecks, ensuring compliance, and accelerating the discovery-to-automation lifecycle. How business process optimization benefits six core finance processes Purchasing Process intelligence software breathes new life into...

Qu'est-ce que l'analyse des processus d'entreprise ?
...identify opportunities for automation and create value for customers. Furthermore, process analysis can be used to identify risks and compliance issues, improve customer service, and ensure compliance with regulations. What...

Considérations éthiques sur l'IA agentique
...access to substantial data to function effectively. This creates inherent privacy concerns that must be addressed proactively. Essential considerations: How is customer and employee data protected when processed by AI...

Les implications de la transformation des utilisateurs professionnels en citoyens développeurs
...product and service lifecycle is extremely quick. The minute we get used to new technology, or application, a new iteration has been developed. Just consider the wide acceptance of platforms...

ProcessMaker nommé lauréat du prix Ellucian Partner Award 2019
...and services offerings around the globe. Ellucian’s comprehensive partner community covers solutions and services that touch all aspects of the student lifecycle, curriculum management, human resources, finance, and many more...