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Improve Your College’s Administrative Processes with Workflow Software
...environment that results in greater productivity among staff, more time back in its pockets to devote to strategy initiatives, and better workflows all around. Since “customer” and “business” aren’t typical...
How Workflow Automation Helps Higher Education Innovate
...colleges and universities are steadily embracing technology in their offices out of an increasing need to meet rising student demands. Students today expect colleges to mirror their customer service experiences...
How Process Mapping Improves Every Level of Your Organization
...innovate their internal processes or the way a business works from within. Failure to acknowledge the changing direction of industry results in high costs, decreased revenue, a decline in customer...
The Cloud: The Past, Present, and Future
...customer solutions to their users. Cloud computing also offers increased elasticity to scale up resources as needed on-demand, agility, availability, redundancy, security, and reduced cost. One of the main driving...
How to Meet Compliance with Automation
...store and work with highly sensitive customer data that requires careful handling. Outdated workflows and manual processes are prone to human error, a potential security breach in today’s world. In...
Weekly Roundup: Top Tech Articles from Week of 9/23
...on Customer Experience If financial services want to exceed customer expectations, leveraging resources available in the market will provide the best possible competitive advantage. How can banks compete to deliver...
When to Use RPA in a Business Process
...RPA with your BPM processes to make them more valuable not just to the business but also for the customer. When employees, and business processes, are more efficient – everyone...
G2 Crowd Names ProcessMaker to Fall 2018 Leader Quadrant
For the second consecutive quarter, G2Crowd named ProcessMaker to its Leader Quadrant for Business Process Management Solutions. Products shown on the G2 Crowd BPM Grid© are ranked by customer satisfaction...
8 Digital Transformation Trends That Shaped 2020
...more automation of enterprises as companies race to reduce costs to offset new tech adoptions and deliver better internal and customer-facing experiences. 2. Distributed and multi-cloud computing Forrester revealed in...
Weekly Roundup: Top Tech Articles from Week of 10/28
...accelerates its customer experience, reduces customer support costs, and improves its overall security by automating core service operations for temporary employees with ProcessMaker. Want to learn more? Click here to...
These 6 Industries Are Being Revolutionized By Robots
...not unique to finance, conversational AI like Drift makes filtering customer requests much easier. The perk of these bots is the enhanced customer experience they bring to the table, helping...
What is Process Improvement? How Can It Help My Company?
...and productivity. More specifically, process improvement has been proved to improve the following within businesses: 1. Product quality 2. Customer satisfaction 3. Customer loyalty 4. Increased transparency and accountability of...
ProcessMaker Named Winter Enterprise Leader in G2 Crowd for 8th Consecutive Quarter
...the industry leader distinction for the eighth quarter in a row. Its customer satisfaction reviews, now including 205 reviews at 4.3 stars, are the determining factor for this prestigious recognition....
The Top 3 Cloud BPM Solutions
...a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify...
BPM: Past, Present, Future
...issues, many organizations have opted for implementing modern cloud-based SaaS BPM platforms. In the past few years, BPMS has shifted its focus to customer experience. Most organizations are asking themselves...
The Relationship between SCM and BPM During the COVID-19 Crisis – And Beyond
...our ability to deliver a world-class customer experience. Question: Governments have distinct political models, following fundamental philosophical principles, yet when it comes down to the smallest link in the chain,...
4 Things You Should Know Before Purchasing Workflow Software
...small businesses, entrepreneurs, and anyone looking to make certain tasks more convenient. A customer service manager may use an iPaaS tool to automatically create spreadsheets containing links to call recordings....
ProcessMaker Named Business Process Management (BPM) Leader in G2 Crowd for Summer 2020
...customers. As a customer-centric company, we’re delighted with the feedback on the latest release of our product. This recognition by G2 Crowd and our customers shows us we’re continuing to...