Success Stories: Tech & Telecom All Categories Customer Service Energy Finance & Insurance Government Healthcare Higher Education Manufacturing Tech & Telecom Tech & Telecom Process Intelligence for Telecom In this success stor, we share how the leading European telecom company managed to understand the root causes of the task overload in their organization by analyzing their back-office... Tech & Telecom KPN Case Study KPN migrated six different environments to ProcessMaker IDP, creating a single and complete view of all sales... Tech & Telecom Adecco Colombia Adecco Colombia accelerates its customer experience, reduces customer support costs, and improves its overall security by automating core service operations using ProcessMaker via... Tech & Telecom Telefonica Before ProcessMaker, Telefónica CAM re-entered data manually between Microsoft Excel and its legacy software. Manual input always leaves room for human error, along with delays in service and... Tech & Telecom Adecco Group Since moving to the ProcessMaker platform, Adecco Colombia’s customer support process is fully automated. When a user contacts the branch, a support analyst collects the required information and... Tech & Telecom Lenovo Lenovo recognized that inter-department collaboration within a cloud environment could cut down on unnecessary emails, memos and other correspondence. With many pain points to address, Lenovo... Tech & Telecom NuevaTel PCS Nuevatel identified the procurement process as one that had a high level of visibility within the company and would be an ideal starting point for a BPM implementation in ProcessMaker. Virtually all... Tech & Telecom DE UNA DE UNA used ProcessMaker integrated with a Bar Code System to automate its messaging services and create a new web portal to provide an agile and easy way for customers to order and track...
