How BPM Software Adds Value to Process-Driven Enterprises

Michael Eisner February 11, 2021 BPM

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In every organization there are common business processes designed to help meet objectives. Yet all business processes are susceptible to inefficiencies and performance issues. Process-driven enterprises must continuously evaluate, improve, and optimize their business processes with business process management (BPM).

Many of these organizations eventually come to the inconvenient realization that traditional BPM initiatives are not enough. Business processes continually evolve and multiply as an organization scales, reaching a point where they become unmanageable.

In a McKinsey report, Getting Ruthless with your Processes, the authors examined the difficulties that global organizations face when managing their processes.

They found that nearly one third of the 317 executives of global organizations surveyed said that their organization would be more effective if it reduced the number of its standardized processes. One of these executives, in charge of a large oil company, reported having “30 different processes for the simple act of folding a seat on an oil rig.

For organizations that have already implemented some level of process control, adopting a powerful automation tool like business process management software (BPMS) can help take them to the next level.

BPM Software as the Solution

BPM software is a process automation tool that allows organizations to model, design, execute, optimize, and manage their business processes. With BPM software, organizations can overcome the rigidity of standardized processes, allowing them to create complex business processes spanning different departments.

How BPM Software Adds Value to Organizations

Organizations that have implemented business process management initiatives are already experiencing the benefits of streamlined processes. Yet to overcome traditional BPM growth inhibitors and work towards digital transformation, a comprehensive process automation tool like BPM software is needed. More specifically, BPM software adds value to process-driven enterprises in four key areas:

Augmenting the results of a pre-existing business process management structure

BPM software helps take existing process management initiatives to the next level. Low-code BPM software makes it easy for “citizen-developers” to replace manual tasks with automation, improving productivity and reducing costs. Automation also helps organizations to provide better customer experiences through personalization and superior customer service.

Organizations can examine existing processes to identify efficiencies and remove bottlenecks. With BPM software it is simple to design, test, and implement new processes, tasks that may take several months or longer through paper-based BPM initiatives.  

Centralizing process creation and institutional knowledge with the organization

BPM software monitors process performance and provides stakeholders with powerful insights in real-time. This increased transparency facilitates a better understanding of processes, increases collaboration, and helps with implementing and monitoring improvements.

Reinforcing collaboration on business process management and workflow optimization

BPM software offers a framework for stakeholders to identify opportunities to improve processes. Stakeholders can assign tasks, monitor progress, and provide important insights into how business processes should operate. Allowing those that are most familiar with processes to provide feedback helps organizations to eliminate waste, boost efficiency, and improve employee satisfaction.

Eliminating repetitive tasks, allowing employees to focus on creating value

According to research by McKinsey, some 50% of current work activities are technically automatable with current digital technologies. Automating repetitive tasks allows employees to focus on higher-value tasks while significantly increasing employee satisfaction. One of the biggest worries that people have when it comes to automation is that jobs will be eliminated. Yet, according to McKinsey, less than 5% of job consist of activities that can be fully automated.

Take your process-driven enterprise to the next level with ProcessMaker’s industry leading BPM software. 

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