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Case Management vs BPM
...have a thorough grasp of other business software disciplines, such as customer relationship management (CRM). Why is case management so misunderstood, even though it is integrated into many technologies, including...
Why Process Mining Is So Critical to Automation
...log against a process model to ensure everything went according to plan. Process mining is a tool analysts can use to QC activities across your entire organization. Bolster customer experiences...
Why composability is the single most important requirement in software
...to keep enterprises lighter on their feet and set the pace for their competitors. For the future of flexible internal workflows and customer-facing experiences, wise enterprises will become composable through...
Guide to Low-Code Automation
...referred to this as “multi-experience.” Begin by creating unique omni-channel customer experiences that compete with the leaders without the huge expenditures or expensive development teams. There are also pre-built templates,...
How Automation is Being Used to Retain Employees During The Great Resignation
...UiPath. More sophisticated virtual agents answer the phone when we call customer support lines. Robotic delivery workers zoom down city sidewalks. In some stores, scanners at the exit auto-magically add...
Business Process Automation (BPA) vs. Robotic Process Automation (RPA)
...effectively and profitably. BPA, for example, is utilized as the backbone for both an enterprise resource planning (ERP) and a customer relationship management (CRM) system. These benefits of business automation...
From Composable Infrastructure to Composable Applications
...as customer data and programming code, across departments and between organizations. To make this flexibility possible, business operations have to be: Accessible by living as cloud services, Easy to connect...
Considering Security Flaws in Open-Source vs. Closed-Source Automation Software
...significant threat to consumers and businesses alike, although each crisis is unique. Use intelligent automation to safeguard your customer data The artificial intelligence component will earn confidence only after showing...
ProcessMaker Named G2 Fall 2022 DPA and BPM Leader for 15th Consecutive Quarter
...thinkable business process…” “ProcessMaker wants you to succeed—the customer support and ease of use make this a great platform!” “ProcessMaker helped us develop a customer portal from the ground up—and...
Named Entity Recognition: Challenges and Solutions
...we use. We need to produce relevant and reliable annotations for each customer efficiently in terms of time and cost. Manually annotating thousands of documents for each customer is not...
Ellucian Live 2023
Ellucian Live 2023 is the premier higher education technology user conference. It will be held in New Orleans, Louisiana and hosting customer’s from around the world. Providing training and industry-related...
ProcessCon ’23 – Partner Conference
Editors Note – This page redirects to the event’s landing page: https://www.processmaker.com/landing/processcon-23-partner-conference/...
ProcessCon ’23 – Developer Conference
Editors Note – This page redirects to the event’s landing page: https://www.processmaker.com/landing/processcon-23-developer-conference/...
ProcessCon ’23 – User Conference
Editors Note – This page redirects to the event’s landing page: https://www.processmaker.com/landing/processcon-23-user-conference/...
The Future of Intelligent Document Processing (IDP)
...sending it up the rungs for approval, information folds into processes as a live data point. Contract dates, and company locations—even the excitement expressed in a customer testimonial—can become actionable...
Intelligent Document Processing (IDP): The Future of Document Automation
...report from a batch of receipts Create reports Transfer information between systems Add an email or chat transcript to a customer or patient record With IDP, documents do more than...
The Future of Automation and AI: What to Expect in the Next 5 Years
...tasks such as sentiment analysis, language translation, and voice recognition. NLP has many potential applications, from improving customer service to helping businesses analyze vast amounts of unstructured data. Low, low...
Contact Us
Our "Contact Us" process enhances customer satisfaction, streamlines support, and fosters efficient communication, leading to improved customer relationships and issue resolution....
5 Ways to Reduce Bottlenecks with Business Process Automation
...customer waits too long for approval, so they head to a competitor. A process contains too many manual tasks and staff cannot keep up with the workload. A team member...
What Are Decision Tables?: Spring Release Features
...response to a customer service inquiry Pass/fail a request in a quality control process Check if an email address already exists in your system Determine which manager needs to sign...
Refund Request
Our Refund Request process optimizes financial accuracy, enhances customer satisfaction, and maintains transparency, streamlining refunds for improved business efficiency and reputation....
AI-Powered Process Design: The Future of Automation
Dive into the latest advancements of the ProcessMaker Platform. Our newest release is packed with additional AI enhancements designed to streamline your workflow automation like never before—making it accessible to...
No-Code Features: Business Process Automation (BPA) Accessibility
...need for programming languages over to interfaces that sales, marketing, and customer service can build with. Simple website builders help social media influencers open online shops within a day. Modern...