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Start-to-Finish Generative AI Part 2: ProcessMaker’s Script AI Assistant
...documents per a company standard Check inventory levels Read or write content in spreadsheets Convert files to other file types Input data from a .csv file, like customer first name,...
How do you measure process performance?
...data-driven decision-making. Six Sigma Methodology Six Sigma Methodology aims at reducing process variation and improving quality, typically leading to an increase in customer satisfaction and a reduction in cost. Benchmarking...
What is Process Visibility?
...that the right resources are allocated to the right tasks at the right time. Improved customer satisfaction: Process visibility enables organizations to respond quickly to customer needs, improving customer satisfaction...
Process mining for financial operations – what, why and how
...finance operations. Improve customer and vendor satisfaction – removing pain from transactions can help both key customer and vendor relationships. The typical use cases for process mining in finance The...
Top Task Mining Use Cases for Unlocking Automation and Productivity
...time to focus on customer-facing valuable activities. Moreover, optimizing the core processes frees time for strategic activities such as reviewing and structuring the customer-related processes. The bright future for task...
ProcessMaker Honored with Multiple G2 Awards
...them to make smarter, more informed decisions grounded in authentic customer experiences. The power of G2 ratings At ProcessMaker, we understand the significance of G2 ratings in the software industry....
What are AI agents?
...like finance, logistics, education, and marketing. Here are some examples of applications of AI agents. Sales AI agents can analyze customer behavior, predict trends, and even close deals, acting as...
The Role of Task Mining in Measuring AI Agent ROI
...real-world example Let’s imagine an organization that deploys an AI agent to handle customer support tasks. Before rolling out the AI, the company uses task mining to gather data on...
Automation in HR
...overall employee and customer experience, positioning Adecco Colombia as a forerunner in HR process automation. Read a full case study on how Adecco improved its customer and employee experience through...
Overcoming the Top Process Intelligence Challenges
...From onboarding tutorials to one-on-one support, employees are guided every step of the way. Any questions and concerns can be addressed by our customer success wizards before or during the...
Organizational Readiness for Agentic AI
...into workflows Hybrid autonomy – Introducing selective autonomy in low-risk, high-value process areas Integrated agentic systems – Developing comprehensive, interconnected intelligent systems Transformative business models – Reimagining operations and customer...
The Composable Enterprise: Building Modular Process Components
...driving forces behind this shift include: Market volatility: Businesses must respond faster to economic uncertainty, supply chain disruptions, and changing customer behaviors. Digital transformation acceleration: “Sixty-nine percent of corporate directors...
How the Right BPM Software Can Make Your Business Better
...cost-effectively as possible while being ready to scale up along with the growth of your customer base. Business process management (BPM) software can help. Here’s how the right BPM software...
Process or Data: Does it Matter Which Comes First?
...customer lists, and transaction records. This data will pile up whether or not there’s a process to do anything with it. But eventually, growth makes it so that organizing all...
Expert Interview Series: Nikola Stolnik for ProcessMaker
...customer use can contribute greatly to the success of a business. But can mobile apps also help a company function better internally? We have many case studies proving use cases...
Thought Leader Series: 3 Elements Every Contact Form Should Include
...customer base might have. While you might think a contact form is only a small component of a successful business, it’s just the tip of the iceberg when it comes...
RPA Basics for Boosting Workflow Efficiency
...much more than providing customer service. Other capabilities of this technology include connecting to multiple applications to transfer information, compiling and reading data to generate reports and kick-starting processes based...
5 Businesses Doing a Great Job At Workflow
...physical customer experiences. That’s the technical side. Nike does a lot to make sure they stay close to #1 in workflow efficiency. Nike recently opened a series of new concept...
2019 BPM Predictions from ProcessMaker CEO Brian Reale
...forms morph into friendly chatbots is already here. This will cause a very large percentage of business processes to get reworked and reconfigured. The off-shoot of this is that customer...
What’s Behind Predictive Analytics in Higher Ed?
...of the unit. Predictive models often perform calculations during live transactions, for example, to evaluate the risk or opportunity of a given customer or transaction in order to guide a...
Build Vs Buy: Which is Best for Your Organization?
...accuracy and effectiveness of a vendor’s software. Estimate Cost to Build Aside from actual cost, be real about your customer’s needs and your current strategy long-term. Reaching the best decision...