Net promoter score

Elevate customer satisfaction with our Net Promoter Score (NPS) process. Gauge loyalty and gather valuable insights for continuous improvement.


Requesters complete NPS surveys, rating their likelihood to recommend our product or service. Reviewers evaluate NPS results as a general entry. The process begins as users respond to the NPS survey. Responses are analyzed to calculate the NPS, a vital metric measuring customer loyalty by subtracting detractors from promoters.






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