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Working with a Business Rules Engine
...given output. For example, an ecommerce website selling alcohol requires customers to be over the age of 21. If the customer is over 21, he or she can buy alcohol....
The Advantages of Using Cloud-Based Process Automation Platforms
...chatbots with customer-facing systems. These integrations can be scaled up or down depending on spikes in traffic. Hence running automation on cloud-based platforms results in cost savings on buying and...
Open Banking Is Expanding Rapidly Into Commercial
...such as American Express or Visa. APIs are also used to transfer balances. Why does open banking matter? The opportunities are vast, from improving the customer experience to opening new...
5 Business Process Analysis Techniques to Know
...of the customer. Business value-added (BVA) steps meet an expectation or need of the business. Non-value-added (NVA) steps do not meet customer or business needs, or meet needs that can...
Orchestrating People and Systems with BPMN 2.0
...execute a business process. On the front-end, customers interact with an organization as the end users of a business process. Organizations can easily integrate back-end processes with customer-facing processes through...
ProcessMaker Announces New Strategic Partnership in Costa Rica
...and private sectors. ProcessMaker´s low-code approach and multilingual platform capabilities, powered by a sophisticated technology stack, will quickly drive results for any customer looking to embrace digital transformation through process...
Abrigo + ProcessMaker Partner to Launch Commercial Account Opening and Treasury Services Software
...makes it easy for banks and credit unions to provide rapid account opening, bolstering customer satisfaction. Another unique component of this new software is the pairing of it with treasury...
An Introductory Guide to Digital Workflows
...to illustrate how digital workflows can increase the efficiency of everyday business processes. New Client Onboarding A smooth client onboarding process improves the customer experience and boosts lifetime customer value....
6 Most Popular Hyperautomation Software Solutions
...helpers can extract data from files and forms, mimic keystrokes, and move data through your systems at lightning speeds. Need help handling a busy customer service desk? UiPath chatbots and...
ProcessMaker Announces New Partnership in Greece & Cyprus
...the public and private sectors. ProcessMaker´s low-code approach and multilingual platform capabilities, powered by a sophisticated technology stack, will quickly drive results for any customer looking to embrace digital transformation...
5 Ways to Tackle the Threat of a Legacy Banking System
Legacy banking systems have an impressive 60-year foothold that’s losing its grip with the modern customer — and opening a great opportunity for innovation. Traditional banking mainframe programmers of yesteryear...
Achieving RPA Orchestration at Scale
...are many ways that you could implement automation into your account opening workflows. For instance, you could implement robotic process automation to verify customer information. Rather than manually validating the...
6 Requirements to Design a Composable Enterprise
...your company. Gaining a competitive advantage and accomplishing strategic objectives are difficult without excellent business abilities. These include customer-facing and operational competencies required to manage a company and offer value...
7 Advantages & Disadvantages of Business Process Automation
...efforts. Enhance the customer and employee experience BPA focuses on both customer service and employee development. Customers gain from better IT support, responsive customer service, and a wide variety of...
The Benefits of Intelligent Document Processing (IDP)
...document processing, reducing cycle times and enhancing overall productivity. This makes it easier for you to meet critical deadlines, respond swiftly to customer inquiries, and improve customer satisfaction. Reduced Cost...
ProcessCon ’23 – Partner Conference
Join us at our 2nd Annual ProcessCon '23 Partner Conference, for online sessions showcasing the latest in process automation technologies, customer success stories and use cases, partner integrations, and product...
ProcessCon ’23 – Developer Conference
Join us at our 2nd Annual ProcessCon '23 Developer Conference, for online sessions showcasing the latest in process automation technologies, customer success stories and use cases, partner integrations, and product...
ProcessCon ’23 – User Conference
Join us at our 2nd Annual ProcessCon '23 User Conference, for online sessions showcasing the latest in process automation technologies, customer success stories and use cases, partner integrations, and product...
Incident Report
In the “Incident Report” process, customer requests are acknowledged, reviewed, and addressed within a 3-day timeline. The requester initiates the incident, while the reviewer assesses it. Follow-ups are sent as...
Quality Control
...initiation and form filling. We ensure product safety and communicate approvals. Decision-making drives process flow, with denials and safe control. Efficiently managing requests and documentation ensures compliance and customer confidence....
What Is AI Process Translation?
...translation a non-issue rather than a time-consuming task. What are the benefits of AI language translation? Translating processes isn’t just a win for building A+ customer experiences; it’s a boon...
What Are PM Blocks?
...CRM to update customer information Pull/validate invoice numbers from an ERP Send SMS/text message updates Know-Your-Customer checkpoints Photo uploads Loan approval rules Currency conversion …anything you want can become an...
Intelligent Automation: What Is Hyper-Productivity?
...for production. In a software company, value is created by achieving growth through the efficient use of capital. Customer acquisition costs and revenue per employee are two key productivity metrics....
What is Photo/Video Capture: Summer Release Features
...file types into a cohesive record? A customer might submit an initial request through a text-only form. But then they follow up with photos and videos through email, scattering vital...