But enterprises are facing significant challenges trying to bring in mobile business process management (BPM) in a practical way. Brian Reale, CEO of BPM and workflow independent software vendor ProcessMaker Inc., based in New York, said he sees mobile dominating most customer conversations today. “However, enterprises don’t quite understand how to deliver their BPM services in a mobile format to their users,” he said. This year, he said he expects to see most organizations testing mobile BPM in pilot projects.