Posts: conversational ai All Categories Artificial Intelligence Automation Awards Banking BPM BPM Training BPMN Business Applications Business Process Business Process Automation Case Management cloud Collaboration Community Digital Process Automation Digital Transformation ECommerce ERP Events Expert Interviews Finance Government Healthcare Higher Education How To HR hyper-automation iBPMS Implementing BPM Industry Analysis Industry News Integrations Intelligent Document Processing K12 Low-Code Management Marketing Microservices New release Office Open Source Partners Press Release Process Mining ProcessMaker ProcessMaker 4 Release Robotics Process Automation Security Solutions Telecom Training Uncategorized Versions Weekly Roundup Workflow Workflow processes Workflow software How Conversational AI Really Works Artificial Intelligence With chatbots expected to save consumers and businesses a whopping 5 billion hours by 2023, better conversation clearly packs an unmissable value. But legacy text chatbots and interactive voice... March 31, 2021