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Process Intelligence - Basic Analytics
Data → Actionable Insights
Make smarter, faster decisions with ProcessMaker Analytics designed to provide real-time insights into your operations. Whether you're tracking KPIs, identifying bottlenecks, or analyzing trends, our analytics tools optimize performance and drive efficiency like never before.
- Monitor KPIs & Performance: track process metrics, case statuses, and durations to stay on top of your workflows.
- Analyze Trends: monitor process evolution over time to uncover patterns and make data-driven improvements.
- Spot Bottlenecks: identify inefficiencies, reduce delays, and optimize workflows to boost productivity.
- Leverage Case Details: use detailed case insights to enhance efficiency and drive continuous improvement.
With ProcessMaker analytics, make informed decisions and drive continuous improvement in your business operations. Basic Process Analytics are already available to you - start using them today!
Stay Ahead in 2025
As we move into 2025, now is the perfect time to set a strong baseline for your KPIs and define your goals for the year. By leveraging ProcessMaker Analytics, you can take proactive steps to enhance performance and gain a competitive edge.
What's Next?
It’s easy to get started! Basic Analytics are readily available in ProcessMaker Platform. Explore our documentation to begin optimizing today, and enroll in a course at ProcessMaker University to sharpen your knowledge and earn credentials.
Want to explore Advanced Analytics with Process Intelligence?
Take your insights to the next level with powerful analytics and data-driven decision-making. Reach out to your CSM to learn how Process Intelligence can enhance your operations. Plus, read our exclusive guide for a deeper understanding of its capabilities and real-world applications.
Process Intelligence - Advanced Analytics
The Future of Process Optimization
Starts Here
Imagine having complete visibility into every process within your organization. Knowing exactly where time and resources are used and how to make impactful changes. With Process Intelligence, that vision becomes a reality.
See Everything
Gain real-time and full visibility into your workflows, no matter how complex.
Spot Opportunities
Identify bottlenecks, inefficiencies, and repetitive tasks that slow you down.
Drive Success
Reduce costs, prioritize improvements, and propel your business toward growth.
Experience the power of clarity and control with ProcessMaker's Process Intelligence.
Visualize Workflows Like Never Before
Take your operations to the next level with ProcessMaker’s Process Intelligence, a powerful solution for uncovering inefficiencies and driving business success.
- Dive into step-by-step workflows and uncover hidden inefficiencies.
- Monitor average durations, work times, and interactions to optimize performance.
- Identify delays, bottlenecks, and manual slowdowns to streamline operations.
- Leverage actionable insights to simplify complexity and boost efficiency.
Redefine Performance with
Process Optimization
Are process inefficiencies holding your operations back? By focusing on process optimization, you can achieve significant improvements that enhance productivity and streamline workflows.
Here are some essential strategies to consider:
- The Optimal Path: Define and implement the most efficient process route, minimizing execution times and setting a new standard for performance.
- Variance Management: Reduce deviations with clear indicators that highlight alignment and identify opportunities for improvement.
- Conformance Analysis: Track weekly trends to monitor progress, uncover seasonal factors, and refine operations over time.
- Realizing Improvement Potential: Aligning processes to the optimal path can cut days of processing time, saving effort and driving impactful results.
With these approaches, you can evaluate and build a strong case for process optimization, paving the way for long-term operational success and measurable benefits.
Stop the Loops, Start the Progress
Optimizing processes starts with understanding the root causes of inefficiencies. A detailed analysis of activities can uncover hidden problem areas and opportunities for significant improvement.
Here are some key insights:
- Activity Breakdown: Identify which steps consume the most time, such as delays in OTP generation or data saving tasks that span days.
- Case-by-Case Analysis: Visualize time spent on each case, highlighting inefficiencies like repetitive steps or excessive touchpoints.
- Unwinding Loops: Pinpoint recurring loops that disrupt workflows and lead to avoidable delays, such as missing information triggering restarts.
- Streamlined Solutions: Address these inefficiencies to save time, reduce redundancies, and enhance overall process performance.
By leveraging these strategies, you can uncover actionable insights to drive meaningful process improvements.
Company News

Award-winning Future of Processes
We’re proud to share that ProcessMaker has been recognized with two APPEALIE 2025 SaaS Awards! This prestigious honor highlights our commitment to innovation, intuitive usability, and delivering exceptional customer outcomes.
Selected based on criteria like NPS, UI/UX excellence, customer reviews, and product advancements, these awards confirm our dedication to providing you with cutting-edge solutions like our new Process Intelligence feature.

Empower Your Team, Transform Your Business
Ensure both are successful with ProcessMaker.