For more than two decades, ProcessMaker has helped organizations simplify complexity, improve operations, and empower teams through process transformation. We are proud of what we’ve built alongside our customers, partners, and global team who have believed in our mission from the very beginning.
Today, we take the next step in that journey. I’m excited to share that we are joining forces with Decisions to expand what’s possible for the organizations we serve while staying true to who we are. Together, we are building something greater than either company could achieve alone: a future where businesses don’t just automate workflows, but orchestrate their operations end-to-end, intelligently and at scale.
This is a purpose-driven decision, one rooted in company, product, and value synergies. Our complementary solutions are a natural combination, and our uniting as one company reflects where the market is heading, as defined by Gartner’s emerging category of Business Orchestration and Automation Technology (BOAT). With our companies united as one, we are ready to lead that evolution.
A Competitive Stronghold
This merger isn’t about size for the sake of scale—it’s about strength. By uniting two proven platforms and teams with deep expertise in workflow and process automation, we have created a company uniquely positioned to lead the future of business orchestration.
While many vendors offer pieces of automation, few can deliver true orchestration. That is where we now stand apart with:
- Human-centered workflow design to manage real operational complexity
- Business rules and decisioning to handle logic at enterprise scale
- Automation and integration capabilities to connect systems across the organization
- Process and task intelligence to identify gaps and continuously improve efficiency
- AI orchestration with governance to ensure responsible adoption of intelligent automation
This combination gives us the breadth of capability needed to compete and win against fragmented tools, rigid legacy platforms, and single-purpose automation products. And because our approach is rooted in flexibility and choice, we help organizations modernize without forcing them into a one-size-fits-all model.
A Stronger Global Presence to Serve Customers Better
This merger also expands our global reach and delivery strength. ProcessMaker has always had a proud international footprint with deep roots in Latin America, Africa, and Europe, and trusted relationships in higher education and banking around the world. Decisions brings complementary strength in North America, India, and the financial and insurance sectors, forming a global organization with broader reach and deeper industry focus. We now offer:
- Support across multiple time zones and regions
- Larger delivery teams for implementation and success
- Local context with global capability
- Industry expertise across higher education, banking, insurance, manufacturing, and more
- Scalable delivery for organizations operating across borders
This expanded footprint means we will be closer to the customers we serve, architecting success not just globally, but locally.
The Impact on Our Customers
First and foremost, I want to be clear: this new chapter brings only advantages for our customers. Your investment is protected, your platform is here to stay, and our commitment to your success is stronger than ever. Joining forces with Decisions means:
- More resources for development and innovation – faster delivery of new capabilities and platform enhancements
- A larger team with broader expertise – deeper support across workflow, rules, automation, AI, and process design
- Access to expanded orchestration capabilities – powered by the combination of workflow, rules, and AI-driven decisioning
- Greater stability and long-term strength – backed by a larger global organization with shared product vision
- More AI-powered automation options – with governance, security, and flexibility at the core
- Continued platform independence – your current ProcessMaker implementation remains supported and actively developed
- Service and support continuity – your existing account teams and success programs remain intact
- One trusted partner for growth – more ways to scale as your automation strategy evolves
The Impact on Our Employees
Our people have always been the heart of ProcessMaker, and this milestone is as much about our team as it is about our technology and customers. Joining with Decisions creates new momentum, not just for the business, but for every member of our organization.
This new adventure means:
- More opportunities for career growth as we expand roles, capabilities, and leadership paths across a larger global company
- Greater collaboration across teams that share a culture of innovation, curiosity, and problem-solving
- Access to broader expertise through knowledge sharing across workflow, business rules, automation, integration engineering, and AI
- Increased investment in product innovation that will challenge and excite our engineering, product, and design teams
- A stronger global community with teams collaborating across the U.S., LATAM, India, and Europe, united by a shared mission
- A chance to make a bigger impact by contributing to an emerging category and shaping the future of business orchestration
- A purpose-driven culture that continues to value trust, creativity, and customer focus
We are not losing who we are; we are evolving. Our people will continue to do meaningful work, solve complex problems, and push the boundaries of what’s possible. And now, we’ll do it with even more reach, more capability, and more opportunity than ever before.
What Happens Next
We know that successful mergers are built on careful planning, and our integration will be phased. We are committed to a unified approach with a clear strategic message and a joint leadership team.
I want to thank our employees, partners, and most importantly our customers for your continued belief in ProcessMaker. We are building the future of intelligent automation, and we are thrilled to have you on this journey with us.
For more information, read our press release.
Sincerely,
Brian
