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Unlocking Hyper-Productivity with Generative AI
In this webinar, our executive leadership team will showcase the latest fall release of ProcessMaker Platform and explore how generative AI democratizes process automation. Learn how ProcessMaker empowers organizations to...

Hyper-Productivity vs Hyperautomation: What’s the Difference?
...does more than automate a task; it can improve performance. AI can evaluate a situation—whether it’s customer feedback or the open streets—and identify whether customers were pleased or disappointed and...

Workflow Analysis Explained – Methods, Steps & Tools
...workflow analysis in digital business operations. Its process intelligence capabilities provide a 360° view into an organization’s processes and workflows, helping them improve operational efficiency and customer engagement. Nintex: Nintex...

What is a swivel chair process?
...assignment. It may be common practice in areas like financial reporting or customer service where you need to toggle between different types of business applications to complete repetitive tasks. For...

The Hidden Risks of Unsupervised Use of ChatGPT in Finance Processes
...industry by enabling finance automation, optimizing repetitive tasks, improving data analysis, and enhancing decision-making. Tools like ChatGPT can streamline operations, from generating financial reports to assisting with customer inquiries. Automating...

Spread Digital
Spread Digital can help you generate high-quality leads, revive your inactive customer database and automate your sales funnel for seamless conversions. They can also work with you to digitally transform...

How do You Implement Process Intelligence?
With constantly increasing customer expectations, extremely uncertain economic situations, and generative AI changing the business landscape once and forever, companies have to stay competitive and continuously improve their data practices....

Start to Finish Generative AI Process Creation: Part 3 of 3
...A screen gathers information from users. Popular business process automation screen examples include: Purchase requests Loan application Order forms Email collector Invoice approvals Vacation and PTO Reimbursement requests Surveys Customer...

Top 10 Celonis competitors and alternatives
...a large customer base and broad experience in extracting event logs from different source systems, especially popular ERPs such as SAP and Oracle. Wide partner network: Celonis has around 250...

What are shadow processes and why do they matter in business?
...new customer—yet the documented procedures remain unchanged, employees will need to adapt and find new methods on the fly. Redundant Work: Occasionally, employees may perform unnecessary tasks, such as rechecking...

What is conformance checking?
...Logistics – it may be used to monitor the performance of logistics processes in a supply chain. Customer service – case management evaluating how different customer service records have followed...

Insurance underwriting process: a path to efficiency and streamlined operations
...departments, such as claims and marketing, to align the company’s products and services with customer needs. Overall, the role of underwriters is critical to the success of an insurance company....

How to write an RFP for process intelligence software
...the hottest vendors on the shortlist requires deep research into the marketplace and evaluating them based on your needs. Reading customer reviews, write-ups in magazines, and booking free demos will...

Continuous Process Improvement
...workflows ensures less wasted time and effort. Cost savings – Eliminating inefficiencies can significantly reduce operational expenses. Improved customer satisfaction – Faster processes lead to quicker response times and improved...

Finance Process Automation
...efficient customer service. The adoption of the ProcessMaker, equipped with AI-powered automation and key Business Process Automation capabilities, transformed their operations. Their formerly inefficient and time-consuming loan approval process was...

Why Task Mining is the Secret to Deploying Cost-Saving GenAI in the Enterprise
...to automate tasks in other industries, such as customer service, marketing, and sales. For example, a study by the OECD found that AI could contribute between 0.25 and 0.6 percentage...

ProcessMaker Recognized as Top Business Processes Company by The Software Report
...ProcessMaker’s growing list of industry awards and reinforces the company’s commitment to innovation and customer success. With customers across higher education, financial services, manufacturing, and government sectors, ProcessMaker continues to...

ProcessMaker Honored as Silver Stevie Award Winner for Technology Excellence
...enhance customer experiences. About the Stevie Awards for Technology Excellence The Stevie® Awards for Technology Excellence honor the world’s top technology innovators—individuals, teams, and organizations who are shaping the future...