Automate ID Verification & Exception Handling

KYC: Easily verify identities using artificial intelligence - and drop it into your own workflows.

Identify verification in seconds: Compare an ID to a selfie with up to 99.999% accuracy.

AI data extraction: Convert data like birthdate and address to text that you can add to databases or use in other automated tasks.

Exception handling: Use confidence level scores to manage submissions with as much or as little human intervention as needed.

Added security: Red-flag imposters quickly.

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Trusted by 3 Million Users and Customers Worldwide

Why Change? Why Now?

Manage Exceptions
Maintain control over every interaction by handling exceptions quickly and easily using all of the tools available through ProcessMaker’s Identity Verification tools.

Identity Checks in as little as 10 seconds
Manual information gathering takes up to 40% of onboarding time. Eliminate in-person appointments and manual cross-checks for KYC.

Real-time verification, up to 99.999% accuracy
Know Your Customer in less than a minute with AI.

Rapidly scale ID verification
70% of customers prefer to open new accounts digitally. Add AI-powered ID verification to web forms, self-service tools, onboarding processes, or online applications.

1 McKinsey: “Commercial banking onboarding can be improved through digital collaboration”.
2 Finextra: “70% of Americans prefer digital to branch for account opening”

How does AI Identity Verification work?

For the applicant:

Try the tool with a sample driver's license or run a personalized test using your own.
Snap a quick selfie.
AI will compare the two images and extract details from the ID uploaded.
Your institution receives all the information needed, along with a verification confidence score.

Try It Now

For the institution:

Applicants receive an email with a link to complete the ID Verification.
AI extracts details from the ID uploaded and measures the match of the user’s selfie to their ID.
Your institution receives all the information needed, along with a verification confidence score.

Exception Handling:

Open a flagged approver
See all of their information and images
Add an optional note
Approve or reject
Done!

KYC & Fraud Detection

A new customer wants to open an account. You need to be confident:

They are who they claim to be.
You have accurate identity information to use in KYC checks.

Without certainty about their identity, you risk huge financial losses from fraudsters.

Solution:
Integrate this Identity Verification tool into your account opening process to:

Confirm their identity effortlessly
Match the real person to the ID used
Instantaneously extract identity details with 99.999% accuracy

All with as little as zero manual intervention.

Account Opening

You receive a request from an existing client to open another account or add a second user. You need to be certain this is not a fraudster attempting to steal from your client.

Solution:
Integrate ProcessMaker’s Identity Verification tool into your account opening process, and you can:

Confirm their identity effortlessly
Avoid potential losses for your bank and your customer

Let the automated process handle straightforward interactions, while flagging potential issues for manual exception handling.

Free Trial

ProcessMaker can do Identity Verification for

Account Creation
Wire Transfer
Credit Card Request
Checkbook Request
Add a user to your account
Loan application
Online money transfer
Update personal information
Investment services enrollment
Resetting passwords and PINs
Add a recognized device to account
and more!

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I find the UI easy to navigate, and as a functional person can create, alter, and replicate workflows with few dependencies on my developers. The folks that work at ProcessMaker are top-notch - everyone in support, engineering, engagement, and even Brian himself, I could not ask for better partners in this automation journey.

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The scripting capability makes the product almost limitless. They are consistently pushing out new features and bug fixes and are flexible on when things are updated.

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Processmaker is simple to use and lets us create simple workflows in a couple of days, even in few hours. At the same time, it has powerful capabilities that let us create enterprise-grade applications with systems integration.

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Director - Enterprise Applications Development
Enterprise(> 1000 emp.)

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