New Gartner® ReportMarket Guide for Business Process Automation Tools


  • Drive Digital Transformation: See how BPA Tools are essential for global business efficiency, innovations, and savings.
  • Access Expert Advice: Explore the Gartner Market Guide for key insights on essential BPA features, trends, and applications.
  • Partner with Proven Vendors: Identify leading BPA vendors that can help you transform your business processes.

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    Key Findings

    Key Findings

    • Due to current economic conditions, process optimization as a means to reduce cost or improve efficiencies has become a key focus for a large number of enterprises.
    • Business process automation (BPA) tool vendors continue to enhance their core offerings by acquiring or building adjacent capabilities specifically around low-code development, robotic process automation (RPA), intelligent document processing (IDP) and process mining/task mining. Similarly, vendors in other marketings are adding core BPA capabilities to their platforms.
    • Use of BPA platforms to build a headless orchestration layer on top of existing enterprise applications, microservices or automation technologies is on the rise.

    What You'll Learn in the Report

    Unlock valuable insights into the evolving Business Process Automation (BPA) market with Gartner's latest guide, where we are honored to be featured as a representative vendor. Renowned for its rigorous analysis and expert insights, Gartner’s report serves as an essential resource for technology business leaders. Within the report, we believe you will find:

    • Comprehensive Overview: Gain a thorough understanding of current market dynamics and forward-looking forecasts, providing a strategic foundation for aligning technology investments with business objectives.
    • Vendor Evaluations: Discover detailed evaluations of various vendors in the BPA market, aiding in selecting the right solutions tailored to your specific needs.
    • Innovative Solutions Identification: Explore innovative solutions and vendors that are shaping the BPA market, offering opportunities to stay competitive and adapt to market changes.

    Embrace the opportunity to navigate market trends, make informed decisions, and identify innovative solutions with this invaluable resource.

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    Gartner, Market Guide for Business Process Automation Tools, Tim Faith, Akash Jain, Paul Vincent, Saikat Ray, Mukul Saha, Varsha Mehta, Tarun Rohilla, Kimihiko Iijima. 23 October, 2023.

    GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.

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