When the originator submits his report, ProcessMaker routes the case to the Department Head which corresponds to which department the originator belongs to. The case then appears in the supervisor’s ProcessMaker inbox.
The supervisor double-clicks on the case to open it, and reviews all of the information on the form, which was submitted by the originator. Before selecting from a dropdown whether or not to approve the report. If it’s not approved, it will return to the originator.
Upon approval of the report, a confirmation screen showing the next user in the process, is displayed before the supervisor is returned to the inbox.