Technical Sales Engineer

Full Time
Durham, NC, US
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About the job
ProcessMaker is looking for an experienced technologist to be a trusted advisor to our customers and partners as they adopt ProcessMaker.

In this role, you are expected to be the absolute technical expert and authority on the ProcessMaker platform and most importantly, build credibility with our customers’ technical staff.

In this role, you will serve as a core member of our DPA (Digital Process Automation) platform team, and play a key role in executing our go-to-market strategy. You will engage with customers and partners to determine business needs, identify opportunities and issues, and develop related technical solutions and value propositions leveraging the power of the ProcessMaker platform.

You will dive deeply into technical details (e.g. design choices, best practices, use cases) with customer and partner teams, bring deep Digital Process Automation domain knowledge, be able to influence executive-level stakeholders, and be a key contributor to constructive technical solutions discussions. You will help customers identify both the opportunities and risks with their technical decisions. You will take part in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about ProcessMaker technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).

In this role, you will need a strong technical background and can use this knowledge to map technology solutions to business challenges. They are problem-solving, creative, curious, and love to challenge the status quo.


Excellent presentation skills with a high degree of comfort speaking with executives, IT management, and developers.

Fluency (spoken, written) in English

Excellent communication skills

Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Minimum of 3 years of experience related to IT Management or other information technology solutions architecture role

Solid knowledge of PHP/JS and other web-based technologies

Understanding of relational database concepts

Strong understanding of API-drive-development e.g. REST, SOAP, GraphQL, etc

Strong understanding of IDPs and SSO

Demonstrated ability to provide thought leadership

Ability to “hold the line” with both internal and external customers

Strong business acumen

Experience working in agile development environments

Proven ability to work well with others in a high-pressure environment

Deep curiosity to learn, improve, and better one’s self

Preferred Qualifications

The following qualifications are desired but not required:

Experience with cloud computing

Knowledge and practice of a modern programming language (Python, JavaScript, Go, .Net, Java, etc.) and/or scripting, infrastructure as code, etc

Understanding of BPMN 2.0

Advanced knowledge of BI systems


Work Location: Las Vegas, NV / Durham, NC / Bogota, Colombia

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