The mission of the Director of Solutions Consulting is to build and manage a team of creative problem solvers who can uncover customer business problems and align proposed ProcessMaker solutions that are well articulated and presented through effective demonstrations.
Responsibilities
- Ability to uncover and unpack customer business problems, pain and impact
- Alignment of customer business problems with existing ProcessMaker capabilities
- Ability to leverage the ProcessMaker platform to develop creative solutions for customer problems that fall outside of the currently developed templates
- Provide highly effective demonstrations that deliver tailored messaging to solve customer-specific problems
- Ability to configure basic processes using the ProcessMaker platform
- Mentorship, management and training of Solution Consulting resources
- Program management to optimize Solution Consulting resource utilization and effectiveness
Essential Functions
- Create compelling baseline demonstrations that result in customer interest and engagement
- Act as the voice of the customer that can inform the ProcessMaker product roadmap
- Bring situational fluency into business process discussions
- Ability to simplify the communication of complex topics such as integration, business process
- automation, intelligent document processing and data mining
- Hire, onboard, manage, mentor and grow a team of talented professionals
Minimal Qualifications
- Bachelor’s degree
- 4+ years of Solution Consulting or Sales Engineering experience
- 2+ years of leadership experience
- Banking or Higher Education experience is strongly preferred
Preferred Qualifications
- Familiarity with the ‘Demo 2 Win’ methodology
- Technical background
- Working knowledge of PHP, JavaScript, JQuery
- Working knowledge of Linux and Windows OS.
- Database knowledge in Mysql, SQL server, Oracle