2012 Cloud Enterprise Subscription Pricing
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SILVER
CLOUD
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GOLD
CLOUD
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PLATINUM
CLOUD
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| Users | Unlimited | Unlimited | Unlimited |
| New Monthly Cases/Instances | 250 | 1,000 | Unlimited |
| Upgrade Management |
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Nightly System Backups (7 days rotating) |
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Nightly Off-Site Backup (7 days rotating) |
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| Nightly Off-Site Backups on Client Server |
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Emergency Hotline (Support Incidence) |
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| Support Tickets | Unlimited | Unlimited | Unlimited |
| Support Type | Web | Web, Phone | Web, Phone, Emergency |
| Workflow Solution Bundle | Basic | Advanced | Advanced |
| Plug-in Pack | Silver | Gold | Platinum |
| Monthly Price | $ 625 | $ 1,250 |
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