ProcessMaker improves IT Services
For IT professionals providing services to employees in their organization or to external clients, ProcessMaker software can provide help desk and request management systems that increase productivity. Users can submit requests through an easy-to-use system, and the IT professionals can respond rapidly, delivering better service to employees or clients.
Employee Help Desk and other IT Services BPM Solutions
- Employee help desk
- System access requests
- IT service requests
- New user setup
- System updates
- Project management
- Contract management
"With ProcessMaker we have been able to see a notable decrease in consultation times related to our users' requests. Job allocation is now hassle free, and we can draw up a single form which handles all related processes. We are now able to manage the documentation generated by these processes digitally, and thus offer better service to our users. "
Cesar Gamarra, Systems manager - SUNASS